Can your service technician call me before coming out?
Once your appointment is made, you will get a text message or email confirming the appointment. Thirty minutes before your scheduled appointment you will receive another text message or email reminding you of the appointment. Our technicians usually call the customer if the are running a head or behind on their daily schedule.
Do you charge for labor by the hour?
We do not charge labor depending by the hour. Or prices are set on how much labor the repair requires.
We repair all major home appliances: refrigerators, washers, dryers, microwaves, dishwashers, ovens, and ranges. We do not repair water heaters or softeners.
What brands of appliances do you work on?
We work on all major brands: LG, Samsung, Whirlpool, Kenmore, KitchenAid, Electrolux, GE, Amana, Bosch, Frigidaire, Maytag, and many more.
My dryer is not heating at all. What could be the problem?
The most common issue is the heating element. But there are fuses that could be the culprit.
Why does my dryer take so long to dry?
There could be a clog in your vent, or a thermistor is going bad.
The temperature of my oven does not match the gauge, is there a way to calibrate it?
The oven's owner's manual should tell you how to calibrate an oven.
Why are the sides of my refrigerator or freezer sometimes hot to the touch?
This is caused by the heat dissipated from the refrigeration process and is normal. If your fridge feels warmer than it should, it may be the spacing between your fridge and its surroundings.
Why isn't my refrigerator cooling?
There could be many factors for a refrigerator not cooling. A compress could be bad, or maybe the evaporator fans are not working. Your evaporator could be frozen. There are many factors that could cause your refrigerator to not cool. Calling an appliance technician may be the best option to find out why.
Why is my refrigerator leaking water on the bottom?
A blocked defrost drain is one of the most common causes of water leaking from your refrigerator and is a good place to start troubleshooting. The small drain opening is easily blocked by food particles or ice, preventing water that accumulated during the defrost cycle from draining to the pan.
Why is my refrigerator running longer and the temperatures warming up?
If the refrigerator is warmer than normal and the compressor is running almost continuously, then you may have a problem with the condenser fan motor.
Why is my washer shaking all the time?
This issue could be as easy as making sure your washer is balanced. It could also be shock absorbers if your washer has them.
Why does my front load washing machine smell like mold?
That odor comes from mold growing inside your washing machine caused by residue and bacteria. Trying to run an empty load with vinegar or apple cider. This should help with the smell.
Why does my washer seem to frequently go off balance?
Laundry caught below the tub or between the agitator and the inner tub can cause the washer to operate off balance with every load. The problem can be anything: a penny that worked its way out of a pocket, a button that fell off a shirt or a wayward sock or other article of clothing.
Why is my dishwasher leaving spots my dishes?
Usually, dishwasher spots form because of hard water. It could also be from the amount and type of detergent you use. Always follow the owner's manual for the type and amount of detergent to use.
Do you offer weekend service?
We do not offer weekend service.
Do you sell parts?
Currently our parts are very limited. You can always contact us to see if we have the part needed. We can also help you with getting the right part ordered.
If you need to order parts, do I need to pre-pay for the parts?
We require at least half of the total cost.
What if your company does not have the parts to repair my appliance?
We order the part and call you to once it comes in to come an install the new part. Average time is 5 days.
Do you offer warranties?
We offer 90 days warranty on parts and labor once the part is installed.